Professional Scrum Master II™ (PSM II) course is a 2-day (or 4 half day) advanced Scrum Master class designed to support Scrum Masters in their professional development. The PSM II course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey.
Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping participants to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Development Team, Product Owner and organization. The course also teaches participants about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.
Who should attend
The Professional Scrum Master II course is an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. It is particularly beneficial for those people with at least one year of Scrum Master experience.
There are no prerequisites but it is recommended to:
- Have passed the Professional Scrum Master I (PSM I) exam
- Have one year (minimum) work experience as an Agile Team lead or Scrum Master
What will you learn
Over the course, participants will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:
- The Scrum Master as a Teacher
- The Scrum Master as a Coach & Mentor
- The Scrum Master as a Facilitator
- The Scrum Master as a Change Agent
As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.
As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.
There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.
Course topics include:
- Effects on the organization of a successful Scrum Master
- Dealing with complexity and servant leadership
- Dealing with team conflict
- Removing impediments
- Facilitation techniques
- The Importance of a “Done” Increment
- The Sprint Goal
- Refresh the purpose of the Scrum Events
- The role of management in Scrum
- Successful product delivery
- Measurement in Scrum
- How to support the Product Owner
- Understanding the challenges of middle management
- Scrum Master as a change agent
All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. If you attempt the PSM II assessment within 14 days of the class and do not score at least 85%, you will be granted a 2nd attempt at no additional cost. You are also entitled to a 40% discount on the PSM III assessment. These industry-recognized PSM certifications require a minimum passing score.
About the instructors
Ralph Jocham works globally as an agile change agent helping customers of various business domains to improve their productivity, quality and throughput by using agile practices. Currently, Ralph’s main focus is targeted towards enabling management to understand agile and see how Scrum will benefit them in their given context.
Ralph co-designed the Professional Scrum Developer (Java) course and is Europe’s first Professional Scrum Master Trainer for Scrum.org since 2010.
The book The Professional Scrum Product Owner was written by Ralph Jocham and Don McGreal.
John Coleman, founder of Orderly Disruption, Thinkers360 top 10 agility thought leader, Scrum.org Professional Scrum Trainer co-author of Kanban Guide and Prokanban.org Professional Kanban Trainer, LeSS Friendly Scrum Trainer, founder and host of Xagility™ and Daily Flow podcasts.
John co-authored Kanban Guide and authored Kanplexity™. He coaches and consults in tech and non-tech.
John is Irish, living in the English countryside. John has four offspring and a dog. When John isn’t writing content, he’s either out and about walking or on dirt trails on his full-suspension mountain bike.
PMI PDU Credits
Participants of Scrum.org courses are able to claim 14 PDUs after attending a two-day Professional Scrum Master II (PSM II) class. Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Participants can claim PDUs under PMI’s “Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.
Next sessions have been scheduled for
- John Coleman: 9-10 March 2023 10:00am – 6:00pm EET (virtual)
- John Coleman: 30 November – 1 December 2023 10:00am – 6:00pm EET (virtual)